Personalised Disability Services

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Connect

Your Way

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A collage of diverse, joyful moments: people of various ages and abilities engaging in activities, smiling, hugging, and showing camaraderie.

Community Connections Australia has been dedicated to connecting people who are living with disability to a diverse range of tailored and personalised disability services in Sydney for close to 40 years.

We strive to empower the people we support so that they can live independently and comfortably in their own communities, the way they want .

Your Disability Service Provider in Sydney

Connecting You With Services

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NDIS Support Coordination

CCA connects you with NDIS providers and services while building your confidence to manage support and achieve your goals

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Supported Independent Living

Supported Independent Living (SIL) homes are carefully designed to provide a safe, secure, and nurturing environment for people with complex support needs.

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NDIS Personal Care Support

Personal care support aids with daily activities, offering assistance for as little as 2 hours up to 24/7 personalised to meet your unique needs and life goals.

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Community Hubs Participation

CCA’s Community Hubs offer people the chance to learn new skills, engage in a vibrant community and have a great time.

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iCare Support Services

CCA has been an iCare provider since 2007. Our team assesses your needs to deliver tailored support, offering services from home assistance to high-complex care.

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DSOA Services

The DSOA Program provides support to older people with disabilities who were not eligible for the NDIS at the time of implementation.

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Printable: Social Enterprise

Printable is giving people living with disability the opportunity to be part of meaningful employment and learning opportunities as part of our printing business.

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Community Holiday Programs

CCA’s Community Holiday Programs run during holiday periods and allow people to learn new skills, while meeting new people and having a great time.

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“Out Of Town” Travel Support

CCA offers 1 on 1 support for people who wish to travel. We offer 24/7 support for people travelling within NSW, interstate or overseas, allowing you to live your best life.

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Providing a range of supports for people living with disability

Our Values Are Your Confidence

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AUTONOMOUS

We focus on each person’s dreams and goals, ensuring their voice determines their choices and decisions in every aspect of their life.

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COLLABORATION

We work together with the people we support to help them achieve what they want in their lives. We focus on building a strong community with each person at the centre of their support network, working alongside them, not for them.

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INNOVATIVE

We approach all our work with creativity and imagination, constantly seeking new ideas to achieve the best possible outcomes with the people we support.

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FLEXIBLE & NIMBLE

We are adaptable and ready to respond to changes in people’s lives, offering a range of supports when and where they are wanted, and needed.

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Our Mission

We are building choices and options for people living with disabilities.

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Our Vision

We are recognised as a leading, knowledgeable, innovative and technologically savvy organisation with truly customised services that offer people solutions and real choices to live their life their way.

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Our Purpose

We aim to actively promote independence and autonomy for every single person who receives our services so that they make their own choices and decisions to lead their life the way they wish.

What The People CCA Supports Say…

  • "Knowing that I can go to CCA if I need help with anything and they will try and help."

    CCA Services

  • "Our Support Coordinator is professional, thorough, supportive, compassionate and caring."

    CCA Support Coordination

  • "They try their best to find suitable staff and are approachable."

    CCA Services

  • "I like that my Support Coordinator has a lot of knowledge and understanding."

    CCA Support Coordination

  • "CCA provides a good service, they are professional and they address my concerns."

    CCA Services

  • Graphic of a blue thumbs-up surrounded by five stars inside an orange circular outline with a plus sign.

    "Our family is blessed to have our Support Coordinator on our daughter's team."

    CCA Support Coordination

  • Icon of a thumbs-up surrounded by five stars with an orbiting line and plus symbol

    "They are very reliable, very easygoing, and very professional."

    CCA Services

  • Thumbs up icon surrounded by five stars and a circular border with a plus sign.

    "Our Support Coordinator has been a critical and vital member of my son's care team. She has been absolutely key to the success of his ongoing support arrangements."

    CCA Support Coordination

  • Thumbs up with five stars inside an orange circular line with a plus sign.

    "I like the way CCA helps me to live independently."

    CCA Services

  • Graphic of a thumbs-up surrounded by five stars with an orange circular arrow and a plus symbol.

    "My Support Coordinator is a strong and effective communicator who makes you feel listened to"

    CCA Support Coordination

(Services and Support Coordination Survey - Nov 2024)

Connect With Choices And Options Important To You

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(Click on each to learn more)

  • Trust is the most important pillar for any disability service provider. CCA prides itself on our highly trained staff, our best practice systems and our commitment to know every person we support. We build trust through transparency, connection and honesty in all we do in our focus to enable people the opportunity to achieve their dreams and aspirations. Our Board of Directors, Advisory Committee and Focus Groups ensure we stay true to our purpose and vision.

  • Dealing with the complexities of the NDIS or iCare can be difficult. Knowing all your options and what services are available to you is an important part of how you can achieve your life goals. With almost 40 years of experience in Disability Services and though our knowledgable and trained staff, we will always explain to you your options and what services you can connect with.

  • No service will ever work for you if staff show up late or they don’t know what they are doing. CCA makes it a priority to find staff that fit with your needs and requirements. CCA strengthens staff engagement and skill development and consistent, quality training to allow our staff to deliver the highest quality service. From our Senior Leaders right through to Support Staff, CCA prioritises development training for everyone so we can deliver an outstanding service.

  • With the cost of living going up and funding harder to get, it is key that your money goes the distance to allow you to live a make the choices you choose. CCA charges in line with current NDIS Price guide for NDIS services and always offers services that are high quality and tailored to your needs so you get the most out of an NDIS plan or any other budget you have to work with. While we offer 24/7 complex care we also offer care for as little as 2 hours a week so that you can always get the support you need and want.

  • No one wants to be ignored or sidelined when it comes to their disability services. You want services that fit with your life and goals. CCA makes it a priority to get to know you, your dreams and aspirations and CCA will work with you to come up with a plan that fits you perfectly. No two plans are the same and no plan stays the same. We always welcome input and feedback and work hard to tailor a plan that meets your needs and changes with your life.

  • Feeling powerless in your life is something no one should face. CCA will always work with you to find out what you want. From our very first meeting we are transparent and open. We ask questions and use innovative processes to keep you in the loop and stay on track with how you want your services to help you. Our avenues for feedback we will always be flexible and transparent at every step.

What is the NDIS and how does it work?

The NDIS can be confusing and overwhelming so CCA is offering a FREE 30 minute phone call with one of our NDIS Support Coordinators to help you answer your NDIS questions you might have to learn about how the NDIS works.

Fill out the form and a CCA staff member will get in contact with you to arrange a time.

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A laughing young boy with down syndrome and blonde hair wearing a white jumper making cookies in a kitchen being assisted by his support carer, a happy older woman with a red apron and a blonde pigtail.
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Help Support Our Work

CCA is a Not-For-Profit and we remain stedfast in our belief that all people should lead meaningful lives, defined by their choices, to have the same opportunities, to be involved in their community and to be in control of their lives, regardless of their ability or circumstance.

Your tax deductible donation (over $2) to CCA will help us to deliver this promise to the many people we support.

Please call our office on 1300 36 46 88 for more information

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Our Service Locations

  • Greater Sydney

  • Nepean

  • Hawkesbury

  • Central Coast

  • Wollongong

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Printable - Our Social Enterprise For Meaningful Work

A diverse group of people who run Printable, some in wheelchairs, smile and pose outdoors in a sunny setting near Parramatta River with trees and clouds in the background
A white mug features cartoon figures with simplistic faces wearing suits. Speech bubbles display text, with the main one saying, My name is Michael Enterprise, and another group saying, We are Michael Enterprise.
A happy lady holding a designed bag at Printable with office shelves in the background
A man in a red top and blue gloves holding a mug with his picture on it and printing equipment in the background at Printable

Printable is a social enterprise business that started with a small grant and some printing equipment.

Today Printable is looking to create change with a business that services the communities printing needs and allows people to be in control of their own destiny with meaningful and rewarding work and learning opportunities for people living with disabilities.

Become a CCA Member

Our members are essential to CCA. They vote at the Annual General Meeting and choose the Board of Directors.

Fill out the form and a CCA representative will provide information on how you can join.

COST OF MEMBERSHIP

Yearly Membership Fee (includes GST) $11.00 

Concession (Pension) (includes GST) $5.50

Our Office Hours

Please note the change in CCA Office Hours over the Easter and ANZAC Day long weekends.

Please contact our After Hours, Emergency on-call phone number: 0418 167 806 if required.

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