Our Service Delivery Approach

CCA supports people to live in their community. 

We provide the supports to ensure that people living with all types and levels of disability and needs can be as independent as they wish to be. 

We support each person to plan their services through a ‘Build Your Own Service’ approach so that your services are customised to your individual needs and wants and not on a 'one size fits all' basis.

CCA Offers A Vast Range Of Support Options

CCA is an approved service provider for NDIS, DSOA and ICARE along with other services:

• NDIS

  • Accommodation and tenancy assistance

  • Participation in community, social and civic activities

  • Assistance with daily personal activities

  • Assistance with daily life tasks in a group or shared living arrangement

  • Development of daily living and life skills

  • Household tasks

  • Training for independence    

  • CCA meets the eligibility criteria set by the NDIA for Temporary Transformation Payment (TTP) pricing and charges prices that appear in the NDIA price guide.

• DSOA

  • CCA is a registered Disability Support for Older Australians Program (DSOA) service provider. The DSOA Program provides support to older people with disability who were not eligible for the NDIS at the time of implementation. 

  • DSOA was previously known as Continuity of Support (CoS) Program. CCA can assist you with the services and supports you require.  Just give us a call to discuss your needs.

• ICARE (Formerly LTCS)

• Australian Unity

• Insurers and other people who wish to self-fund their own services

Our Support Services

We provide a range of in-home, accommodation and community support services including:

• In-home & community support tailored to your needs and wishes

• Accommodation support- from occasional drop in support to high needs & complex care

• Supports where you want them and when you want them – these can be regular or intermittent service delivery options

• Supports can be as little as two hours a day through to 24 hour care

Our Service Delivery includes:

• An after-hours telephone in case of emergencies

• Working with you to build a flexible and on demand service system around you

• Fees and administration charges that are designed to give you the best value for your money

• If you want to self-manage your services we can assist in the back-room processes to enable this to happen

• If you want to manage your staff we can help you to: find the right people, cover your rosters or complete your paperwork

• If you are applying for an NDIA package we can assist you to identify what you will need to ask for and help you cost out your needs

If you do not have funding but still require assistance, we will work with you to prepare a self-funded plan option.

We can also support people with early onset dementia – particularly people living with disabilities – or people who are older.

This gives carers a break, and also assists people in the community who need additional housekeeping, shopping or in-home services.

Become a Member of Community Connections Australia

CCA has been providing support services to people who live with a disability for over 37 years enabling them to live independently in their own homes and increasing their community participation. 

Our Members play an important role in the ongoing work of CCA, voting at our Annual General Meeting and electing the Board of Directors.

COST OF MEMBERSHIP

• Yearly Membership Fee (includes GST) $11.00 

• Concession (Pension) (includes GST) $5.50

Our Christmas Office Hours

The CCA Office will be CLOSED:

From 4pm Friday 20th December 2024 to 8am Monday 30th December 2024

and

From 4pm Tuesday, 31st December 2024 to 8am Thursday 2nd January 2025

Any EMERGENCY call 000